Privacy Policy
At Sarah M Prints, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how Sarah M Prints collects, uses, stores and protects your personal information when you visit our website, browse our products, place an order, use our contact form, or otherwise communicate with us.
Our website is operated using Squarespace. Squarespace provides the website hosting and ecommerce technology that allows us to operate our online store and process orders and payments.
By using our website or purchasing from us, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Sarah M Prints is the data controller responsible for your personal information.
If you have any questions about this Privacy Policy or how your personal information is handled, you can contact us at:
Email: sarahmprints20@gmail.com
Business: Sarah M Prints
Location: Ireland
2. What Personal Information We Collect
We only collect personal information that is reasonably necessary to operate our website, communicate with customers and fulfil orders.
Depending on how you use our website, we may collect:
Information you provide when placing an order
When you purchase a product from us, we may collect:
Your name
Email address
Billing information
Delivery/shipping address
Telephone number, where provided
Details of the products you purchase
Order information and transaction details
Any information you provide in connection with your order
Payment information is processed through our payment provider, Squarespace Payments. We do not need to retain your full payment card details ourselves.
Information you provide through our contact form
If you contact us through our website, we may collect:
Your name
Email address
Any information contained in your message
Any other information you voluntarily provide
We use this information to respond to your enquiry and provide customer support.
Information collected automatically
When you visit our website, certain technical information may be collected automatically by Squarespace and other services used on the website.
This may include:
IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring website
General information about how you interact with our website
This information may be collected through cookies and similar technologies.
3. How We Collect Your Information
We collect personal information:
Directly from you when you place an order;
When you submit our contact form;
When you communicate with us by email;
Automatically when you browse or use our website;
Through Squarespace and other service providers that help us operate our website and business; and
Through social media platforms when you interact with our social-media accounts.
We do not knowingly purchase personal information about our customers from third parties.
4. How We Use Your Personal Information
We may use your personal information for the following purposes:
Processing and fulfilling orders
We use your information to:
Process and confirm your order;
Process payments;
Prepare and package your order;
Ship your order to you;
Contact you regarding your order;
Handle returns, refunds or other order-related matters; and
Maintain records of transactions where required.
The legal basis for this processing is that it is necessary to perform our contract with you.
Customer service
If you contact us, we use the information you provide to respond to your enquiry, answer questions and provide customer support.
The legal basis for this processing is our legitimate interest in responding to customer enquiries and, where relevant, taking steps at your request before entering into a contract.
Legal and accounting obligations
We may process and retain certain personal information where necessary to comply with legal, tax, accounting or other regulatory obligations.
The legal basis for this processing is compliance with a legal obligation.
Website operation and security
We may process technical information about visitors to help operate, maintain and secure our website, detect suspicious activity and improve website performance.
The legal basis for this processing may be our legitimate interest in operating and securing our website and business, or consent where required.
Marketing
If you choose to receive marketing communications from us, we may use your email address to send you information about our products, offers, promotions or other updates.
Where consent is required, we will only send marketing communications where you have provided the appropriate consent.
You can withdraw your consent or unsubscribe from marketing communications at any time.
5. Squarespace
Our website is hosted and operated using Squarespace.
Squarespace may process personal information on our behalf in connection with website hosting, ecommerce functionality, analytics, security and other services that enable our website to operate.
Squarespace may also use cookies and similar technologies on websites operated through its platform.
You can read more about how Squarespace handles personal information in its Privacy Policy:
Squarespace also provides information about cookies and similar technologies:
6. Payments
Payments made through our website are processed using Squarespace Payments and its relevant payment-processing services.
When you make a purchase, payment information may be processed by the payment provider in order to securely authorise and complete your transaction.
We do not intentionally collect or store your full payment card number or security code ourselves.
Payment providers may process your information in accordance with their own privacy policies and applicable legal requirements.
7. Shipping and Delivery
We prepare and ship orders ourselves.
We use the delivery information you provide when placing an order to prepare your package and arrange delivery.
Your name and delivery address may be provided to postal or delivery services where necessary to deliver your order.
We only use your delivery information for purposes connected with fulfilling your order and meeting our legal obligations.
8. Who We Share Your Information With
We may share personal information with trusted service providers where this is necessary to operate our business.
These may include:
Squarespace, which hosts and operates our website;
Squarespace Payments and payment-processing providers;
Postal and delivery services used to deliver your orders;
Website, security and analytics service providers;
Professional advisers where necessary;
Government authorities, regulators or law-enforcement bodies where we are legally required to do so.
We do not sell your personal information.
We only share information where it is necessary for the relevant purpose, where we have a lawful basis for doing so, or where we are legally required to share it.
9. Social Media
We operate social-media accounts, including Instagram, Facebook/Meta and TikTok.
If you interact with us through social media, the relevant platform may collect and process personal information about you in accordance with its own privacy policies.
We may see information that you choose to make available to us through these platforms, such as comments, messages, your profile name or other information associated with your interaction.
We are not responsible for how these third-party platforms process your information. We recommend reviewing their respective privacy policies.
10. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small files stored on your device that can help a website function properly, remember preferences, understand how visitors use the website and, depending on the services enabled on the website, support analytics or marketing.
Some cookies may be necessary for the website and shopping functionality to work correctly.
Other cookies, such as certain analytics or marketing cookies, may require your consent under applicable law.
You can manage cookies through your browser settings and, where available, through the cookie-consent tools provided on our website.
Because the cookies used by a Squarespace website can depend on the features and integrations enabled on that particular website, we recommend checking the cookie settings on your website and keeping this section updated if you add services such as Google Analytics, Meta Pixel or other advertising/analytics tools.
11. Legal Bases for Processing
Under the GDPR, we process personal information on one or more of the following legal bases:
Contract: Where processing is necessary to provide products or services you have purchased from us, including processing and fulfilling your order.
Legal obligation: Where we need to process or retain information to comply with legal, tax, accounting or regulatory requirements.
Legitimate interests: Where processing is necessary for our legitimate business interests, such as responding to enquiries, maintaining website security, preventing fraud and managing our business, provided that these interests do not override your rights and freedoms.
Consent: Where we ask for your consent, such as for certain marketing or non-essential cookies. You can withdraw consent at any time.
12. How Long We Keep Your Information
We only retain personal information for as long as reasonably necessary for the purpose for which it was collected.
For example:
Order information may be retained for as long as necessary to fulfil the order, deal with returns or complaints, maintain appropriate business records and comply with legal and accounting obligations.
Contact-form and customer-service correspondence may be retained for as long as reasonably necessary to deal with the enquiry and maintain appropriate records.
Marketing information may be retained until you unsubscribe or withdraw your consent, unless we have another lawful reason to retain it.
Certain technical or cookie-related information may be retained by Squarespace or other service providers according to their own retention policies.
When personal information is no longer required, we will take reasonable steps to delete it or otherwise dispose of it securely, subject to any legal obligations requiring us to retain it.
13. International Data Transfers
Some of the service providers we use, including Squarespace and other technology providers, may process or store personal information outside Ireland or the European Economic Area (EEA).
Where personal information is transferred outside the EEA, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data-protection law, including relying where appropriate on an adequacy decision or appropriate safeguards such as Standard Contractual Clauses.
Third-party providers may have their own arrangements and safeguards for international transfers.
14. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
You should also take reasonable steps to protect your own information, including keeping your email account and devices secure.
15. Your Data Protection Rights
Under the GDPR, you may have the following rights in relation to your personal information:
Right of access
You can request a copy of the personal information we hold about you.
Right to correction
You can ask us to correct inaccurate or incomplete personal information.
Right to erasure
In certain circumstances, you can ask us to delete your personal information.
Right to restriction
In certain circumstances, you can ask us to restrict how we process your personal information.
Right to object
You may have the right to object to certain processing, particularly where we rely on legitimate interests as our legal basis.
Right to data portability
In certain circumstances, you may request your personal information in a structured, commonly used and machine-readable format.
Right to withdraw consent
Where we rely on your consent to process personal information, you can withdraw that consent at any time.
Withdrawing consent does not affect the lawfulness of processing that took place before you withdrew your consent.
These rights are subject to certain conditions and exceptions under applicable law.
The Irish Data Protection Commission confirms that individuals have rights including access, correction, erasure, restriction, portability and objection, depending on the circumstances.
16. How to Exercise Your Rights
If you would like to exercise any of your data-protection rights, please contact us at:
Please provide enough information for us to understand your request and, where necessary, verify your identity.
We will respond to your request within the timeframe required by applicable data-protection law.
The Data Protection Commission advises that businesses should provide clear information about how individuals can exercise their rights and should generally respond to requests within the applicable legal timeframe.
17. Complaints
If you have concerns about how we handle your personal information, we encourage you to contact us first so that we can try to resolve your concern.
You also have the right to make a complaint to the Irish Data Protection Commission (DPC) if you believe that your personal information has been processed unlawfully.
You can contact the Data Protection Commission through its website:
Irish Data Protection Commission
18. Children's Privacy
Our website is not specifically directed at children.
We do not knowingly collect personal information from children for purposes that are not permitted under applicable law.
If you believe that a child has provided us with personal information, please contact us at sarahmprints20@gmail.com so that we can consider appropriate steps to address the situation.
19. Third-Party Websites
Our website may contain links to third-party websites, including social-media platforms and other websites.
We are not responsible for the privacy practices, security or content of third-party websites.
If you follow a link to another website, we recommend reading that website's privacy policy before providing any personal information.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or legal requirements.
When we make changes, we will update the "Last updated" date at the top of this Privacy Policy.
We recommend checking this page periodically for the latest version.
21. Contact Us
If you have any questions about this Privacy Policy, how we use your personal information, or your data-protection rights, please contact us:
Sarah M Prints
Email: sarahmprints20@gmail.com
Based in: Ireland
Last updated: 6 October 2026